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Robert Buckman, M.D., Ph.D. (1948–2011),was an oncologist and professor at the University of Toronto's Princess Margaret Hospital. He was the author of numerous journal articles and book chapters as well as of books, including How to Break Bad News, What You Really Need to Know about Cancer, and Human Wildlife, all three published by Johns Hopkins.

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FRANK WANDER is founder and CEO of the IT Excellence Institute, an organization dedicated to answering Peter Drucker's challenge to increase the productivity of knowledge workers. Prior to starting the Institute, Frank was CIO at Guardian Life for more than five years, transforming the culture and capability of IT to deliver business projects on time and on budget, across 90% of its portfolio. He is a highly sought-after speaker at leading IT industry events, contributes articles to CIO Magazine and Computerworld, and has been featured in the Wall Street Journal.

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